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Order Processing
All orders placed on TradeTack are processed within 1–2 business days after payment confirmation.
Sellers are required to prepare and dispatch items promptly once an order is received.
Shipping Methods & Delivery Time
TradeTack partners with trusted Canadian shipping carriers to ensure reliable delivery.
Estimated Delivery Time:
5–10 business days after dispatch within Canada.
Delivery time may vary slightly depending on seller location and carrier availability.
Shipping Costs
Shipping costs are calculated at checkout based on item size, weight, and delivery destination.
All shipping charges are displayed before order completion.
There are no hidden shipping fees.
Tracking Information
Once an order is shipped, buyers receive a tracking number via email and inside their TradeTack account.
Responsibility for Delivery
TradeTack ensures that sellers provide proper packaging and valid tracking for all shipments.
Once an order is marked as “Delivered” by the carrier, responsibility transfers to the buyer.
If delivery issues occur, TradeTack will assist with communication between the buyer, seller, and carrier.
Delayed or Missing Orders
If an order has not arrived within the estimated delivery time, please contact TradeTack support within 48 hours so we can assist in resolving the issue.
Contact Information
TradeTack Support
Email: admin@tradetack.com
Phone: +1 672-999-6953
Address: 7835 159 St NW, Edmonton, Alberta T5R 0E9, Canada